Accessibility at Events: An Essential Guide for Event Creators

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Accessibility at events is a big issue, and not one you want to get the wrong side of. The good news is making your event accessible to people of all abilities is a win-win for you and your attendees. After all, a more accessible event means a better experience for your guests — and better retention, loyalty, and ticket sales for you.

So what can you do to make your event more accessible? Read this guide for simple tips, best practices from ADA and other sources, and first-hand advice from event-goers who know the score. 

Specifically, this handy resource (as previewed below) will help you:

  • Craft an event listing that is accessible to more people
  • Plan for on-site accessibility, from parking spaces to restrooms
  • Make sure all of your attendees feel welcome and have a great time

What’s a “disability”? 

Disabilities can be obvious (a wheelchair, use of a seeing-eye dog) or not (epilepsy, mental illness, a heart condition, deafness). And they can be permanent (paralysis) or temporary (a broken femur) — although the ADA doesn’t always recognize temporary disability under its protections. 

A smart rule of thumb: don’t assume that any of your attendees don’t — or do — have a disability. Your event should do its best to accommodate a wide range of abilities. 

Download the full resource to understand the various types of disabilities, as defined by the ADA. 

Make your event listing as accessible as possible

Creating an accessible event starts at the beginning — with making sure that everyone can find out about your event. Luckily, you can make your event marketing materials available to more people with a few improvements, including written descriptions for images, video transcripts, and increasing your purchasing timeouts. 

In the guide, we share best practices around how to make your event listings more accessible.

Plan for on-site accessibility

In-person accessibility is crucial for ensuring your attendees have a comfortable, safe, and enjoyable experience. We know the day of an event is already stressful for organizers and staff, so get ahead of your on-site logistics and accessibility needs.

In the guide, you can expect to learn more about:

  • Training your staff to be ready to help your attendees
  • Getting helpful signage in place around the event
  • Creating clear pathways

Download the guide via the form to get our full rundown, including a helpful checklist, on crafting a safe, accessible event.